Shipping Policy
At DBDesigns, we strive to deliver your orders quickly, safely, and affordably. Here’s everything you need to know about our shipping process:
Processing Times
- All orders are processed within 1-3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the size of your order. We aim to provide affordable options for all customers.
Delivery Times
- Domestic Orders (Australia): Typically arrive within 3-7 business days.
- International Orders: Delivery times vary by destination but generally range between 10-21 business days.
Please note: Delivery times are estimates and may vary due to factors beyond our control, such as customs delays or shipping carrier issues.
Order Tracking
Once your order has shipped, you’ll receive a tracking number via email so you can monitor your package’s journey.
Lost or Delayed Packages
While we do our best to ensure timely delivery, delays can occasionally occur. If your package is lost or significantly delayed, please contact us at [email protected], and we’ll work to resolve the issue.
Customs and Import Taxes
For international orders, customs or import taxes may apply. These fees are the responsibility of the buyer, as they vary by country.
We’re committed to providing a smooth shipping experience. If you have any questions, concerns, or special requests, don’t hesitate to reach out to our support team!